Return & Refund Policy – PartsClick.in

At PartsClick.in, we strive to deliver quality car parts and ensure your experience with us is smooth and worry-free. However, if something doesn’t go as expected, please read our Return & Refund Policy below to understand how we can help.

✅ When Can You Return a Product?

To help us serve you better, please keep these conditions in mind:

• Report Within 24 Hours
  If you wish to return a product, you must inform us within 24 hours of receiving your order. Unfortunately, we won’t be able to accept requests raised after this period.

• Product Images Required
  Before we can approve a return, please share clear photos of the item and its original packaging via WhatsApp. This is necessary so we can assess the condition and process your request quickly.

• Keep It Unused & Intact
  The product must be unused, untampered, and returned with its original box and any accessories. Items that are damaged, installed, used, or returned without the original packaging will not qualify for a return.

❌ Items Not Eligible for Return

Some parts are not returnable due to their nature:

• Electrical and electronic spares

• Items damaged due to faulty installation, modification, or mishandling

🔄 How to Return

If your return is approved:

• Our team will guide you with detailed return instructions.

• You’ll need to ship the product back to us through a trusted courier (reverse pickup may be available for certain PIN codes).

• Please note: Shipping costs for returns are not refundable.

💰 Refund Process

Once we receive your returned item and it passes inspection:

• We’ll start the refund process.

• Refunds are credited back to your original payment method or to your bank account/UPI in case of COD orders.

• Please allow 5–7 business days from approval for the amount to reflect in your account.

⚠️ Important

• No return will be accepted without prior approval or without providing images.

• If you receive the wrong item, inform us within 24 hours so we can resolve it promptly.

📞 Need Help?

If you have any questions or need support, please reach out:

Customer Care: +91-8899950447
WhatsApp Support: 8899950447
Email: support@partsclick.in

Thank you for choosing PartsClick.in — we’re here to make your experience hassle-free and reliable!